goldenkitsune
1 Copper

My BIOS is messed up really bad, and how do i fix it?

My BIOS is messed up really bad.

It is a Dell Inspiron 1501 laptop.  On the security settings:

Supervisor password: Clear

User password: Clear

HDD password: Frozen

I tried to run a few BIOS freeware clear programs, and I have tried to remove the battery and press the power button for 30 seconds to try to force reset the BIOS back to defaults, but still no luck.  I cannot boot to windows normally or into safe mode in anyway without it rebooting non-stop on the test screen.

i am currently using Mini Windows XP on the same laptop that is having this issue off the CD Hirren's Boot CD.

It is able to boot from a disk, or USB, but the not he hard drive.

Please respond to this ASAP with ideas on how to fix this issue or email me at:

<ADMIN NOTE: Email id removed per privacy policy>

Thanks in advance,

Jon

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1 Reply
9 Rhodium

RE: My BIOS is messed up really bad, and how do i fix it?

You need to call Dell support and be prepared to verify your ownership of the system.  They will generate a master password to clear the hard drive password.

Once that's done, the cheapest option is to then replace the existing hard drive with a new one.  If you need the data on the existing drive, it'll need to be sent to a data recovery service with the tools to remove the existing password - that is stored in a user-inaccessible portion of the drive itself.

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