Hello all. I have been trying to register my new Dell Inspiron 15.6 with Intel core i3 laptop and also download some software that came pre-installed. The DVD player will not play a video. It came with Cyberlink Media Suite already installed instead of Windows Media player. Cyberlink will not open up. I guess something is wrong with that. Now, when I try to register and get the Cyberlink download so I can re-install it, it just sets there and spins for about 10-15 minutes then just stops. I have to sign in and start all over again.
Yes, I am using IE and with Active X enabled and also synPro. I did not buy this directly from Dell, but from Wal Mart, is this the reason I cannot get any software downloads from Dell? Thanks for any help with this.