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October 28th, 2012 11:00

My Dell Inspiron N5110 screen goes blank / white immediately after I turn it on

I leaved the computer on a chair, my little cousin I think that throw it to the floor accidentaly, but im not sure.

The computer goes blank immediately after I turn it on without making any kind of sound. No Dell logo and no other thing is shown, it only goes immediately white.

And after ~ 1 minute it makes that windows sound that is heard when before entering to the accounts / sessions.

When I connect it to an external monitor and press FN + F1 it asks me to choose between resuming windows or safe mode. If I choose to start normally it show the windows logo loading and then automatically switches to the laptop screen, the monitor goes black and the laptop white again. But if I choose the safe mode it works.

Then I runned that test and was all ok, I even made the 30 minutes test too.

I dont know what it is, but if it works in safe mode it shouldnt be some hardware thing I think.

I appreciate your effort and thank you for answering my question!!!

And sorry for my english! im not an english speaker...

3 Posts

October 28th, 2012 15:00

Please help me :)

3 Posts

October 28th, 2012 19:00

I fixed it! I watched this video:

and then dismantled it  to watch if the cable that goes from the LCD to the mother was correctly connected and it was a little out, not completely, just a little in one side. So that was it!

1 Message

April 4th, 2013 18:00

Thank you so much for this video! That really helped to fix my laptop.

3.8K Posts

May 21st, 2013 05:00

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