Laptops General - Read Only

Last reply by 05-10-2022 Solved
2 Bronze
2 Bronze
3380975

My Dell laptop will not start up

I have my older Dell laptop that shut down the other day and I thought the battery had just ran all the way out, plugged it in left it to charge and when I went back it would not power up at all. My son's new laptop had this issue and the tech support had me press and F key repeatly and I think either hold down the power button or press it and let go? I wanted to try this with my laptop but can not remember what F key or the trick with the power button. Help please, hoping it's not gone had current work and family pictures on it.

 

Thanks

Replies (43)
Community Manager
9131

Please try the following:

1) Please perform a hard reset on your computer.

a. Shutdown the computer by holding down the power button from 15 to 20 seconds.

b. Remove the battery and the AC Adapter from the laptop.

c. Press and hold the Power button for 20 seconds and release it.

d. Reconnect the battery, AC Adapter and press the Power button.

e. The laptop should power on if the static charge was the cause.

Note: For laptops with a non-removable battery, please skip the battery removal step and unplug the AC adapter or charger. Press the power button for 30 seconds and then reconnect the AC adapter or charger and check again.

The following video demonstrates how to perform a hard reset on your computer: Perform a hard reset

 

2) Please perform one last step by resetting the Real-Time Clock (RTC).

Please connect the AC adapter or charger, and then press and hold the power button for 25 seconds.

Note: When the AC adapter or charger is removed from the computer during the reset process, or the power button is pressed less than 25 seconds or longer than 40 seconds, the RTC reset will be aborted.

The following video demonstrates how to reset the RTC: How to Real Time Clock RTC reset

Need further assistance? Use the "Get Help Now" option at the bottom right to chat with a Dell technician right away. 

DELLNathaliaM_0-1652202228669.png

 

Helpful video on No Post:

 


DELL-Nathalia M
Social Media Support, Community Manager
#IWork4Dell



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2 Bronze
2 Bronze
19654

Try to do Startup Repair first.

2 Bronze
2 Bronze
19654

Sir I have done  steps given above but my laptop doesnt on. And yestrday only my warranty period over. What should I do. Can it cure under warranty period in dell centre or not

2 Bronze
2 Bronze
19654

Dear Rajath,

If the laptop is non-removable battery?

Vostro 5468

Always happen when battery flatted out.

Regards,

Idzuan

2 Bronze
2 Bronze
20464

I did it several times but my laptop still won't open please help

2 Bronze
2 Bronze
20465

thank you it helped in my case >)

2 Bronze
2 Bronze
20465

If you do all of this and it still will not start ,the dvd light flashes, the  3 lights flicker vwer weak and it quits over and over. You have to tear it down to the point where you can split the lid and unplug the lithium ion battery, mine was lower left next to the card reader...No main battery, no power cord,  Unplug the little lead that goes to the board for a minute......., plug it back in...... It is the only way to truly clear the board. Its a lot of screws but if I had listened to the guy that said it’s a brick Id be out a lot of dough

2 Bronze
2 Bronze
20465

Hello I'm having this issue where by I can't on my laptop and I tried the 2 methoded u give above vlbut still can't on my lapyop. Please assist me on this. Thank you very much.

2 Bronze
2 Bronze
20465

Hello Rajan sir...I was suffering the same problem  your answer  was  helpful for me...Thank you so much.

2 Bronze
2 Bronze
20465

Yes my Inspiron started working again.The batteries removal and refitting and restart resolved the nonstarting issue...Tention over..Thanks many Rajath..

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