Highlighted

My Inspiron 3521 Won't Get Past The "Preparing Automatic Repair" Screen

As the title says, my Inspiron 3521 will turn on but can't get pass the Preparing Automatic Repair screen. That screen will pull up and then go to black. I can't access anything on my laptop. Any help would be appreciated! Thank you!

0 Kudos
3 Replies
8 Xenon

RE: My Inspiron 3521 Won't Get Past The "Preparing Automatic Repair" Screen

Run a full diagnostic on the hard drive. F12 at powerup BEFORE Windows begins loading.

0 Kudos

RE: My Inspiron 3521 Won't Get Past The "Preparing Automatic Repair" Screen

I ran the diagnostics test and it pulled up "Error Code 2000-0142" Any help on what that means or how to fix it? Thank you!

0 Kudos
8 Xenon

RE: My Inspiron 3521 Won't Get Past The "Preparing Automatic Repair" Screen

It means the source of the problem is a failing hard drive.  You'll need a new 2.5" SATA drive - hard drive, hybrid drive or solid state drive -- once the drive is replaced, reload everything from your backups and the system will boot correctly.

0 Kudos