My Inspiron 3521 Won't Get Past The "Preparing Automatic Repair" Screen

[michaelwilsonII]

As the title says, my Inspiron 3521 will turn on but can't get pass the Preparing Automatic Repair screen. That screen will pull up and then go to black. I can't access anything on my laptop. Any help would be appreciated! Thank you!

[ejn63]

Run a full diagnostic on the hard drive. F12 at powerup BEFORE Windows begins loading.

[michaelwilsonII]

I ran the diagnostics test and it pulled up "Error Code 2000-0142" Any help on what that means or how to fix it? Thank you!

[ejn63]

It means the source of the problem is a failing hard drive.  You'll need a new 2.5" SATA drive - hard drive, hybrid drive or solid state drive -- once the drive is replaced, reload everything from your backups and the system will boot correctly.