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March 5th, 2015 20:00

My Laptop Makes Beep sound when I press power button and it wont Start

Hi there,

I ran the onboard hardware diagnostics. Everything was fine except the Hard Drive section.

The error codes are below:

Error Code: 2000-0142

Validation: 124190

Message: Hard Drive 0-S/N W0V5MWHL, Long self-test unsuccessful

Please suggest me how to proceed further.

Dileep

1.2K Posts

March 6th, 2015 01:00

Hi ,

Thank you for writing to the Dell Community Forum(DCF)!

Here with error code 2000-0142 indicates hard drive failure .I can assist you with drive replacement if the system is in warranty.Provide the service tag of the system & invoice copy so that I can look into the details of the system ,also ensure the data has been backed up .Alternatively if your system is out of warranty then you may purchase the same from an external vendor.

Kindest Regards,

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