My Laptop is a Trouble Maker

Hello,

I live in China and I bought M531R-5535 in a big shopping mall kind of place just reserved for electronic market.

I choose this laptop because I never heard someone complained about Dell and configuration seemed good enough to me.

It says it has dual graphic cards and CPU is A8. Seller person insisted it has 8 CPUs.

They said they will install English version of Windows which I later figured out was a fake and win 7.

And if you want to update hardware you should have win 8.

At least Chinese representatives helped me by sending me a new Window but it was Chinese.

I tried to learn how to use it and didn't make a lot of complaints until I installed a game to my laptop.

Basically it was unavailable to play something.

When I go to Turkey I gave it to Turkish maintenance.

They said heat sink, fan and hard disk are not working correctly and installed Turkish Windows.

Also they informed me my laptop is a "demo"

Something just for show, which shouldn't sold to me.

When I returned to China I go there with my friend and informed them about what Turkish maintenance said. I even informed them they should do deep maintenance search so they can see the problems and I asked them not to delete my hard drive.

One week later they called me and said they fixed problems so I go there to take it.

I asked what they have done and learned they fixed all the parts except hard-disk because they didn't do the deep scan and take proper notes.

Also they erased all my data for what? Fun?

I know they could easily back it up. And there is no reason to format it.

I insisted them to solve my hard-disk problem and they accepted after 5 minutes.

Next time I came they said my hard disk is FAKE.

Either I tricked by them or tricked by the person who sold it to me.

Actually since they sold a demo for two times the price I consider myself more than tricked.

I accepted the situation and put my laptop to its bag and sensed some metallic parts moving.

I told them and they opened and took out that piece.

Really sloopy.

Problem is I go to a maintanence place in my country once.

People were jerks. They were formating just for jun, looking at your stuff and copying them, playing with your computer and also doing some harm to your hardware.

So I am really wondering what happened there.

Some time passed I bought Call of Duty.

That laptop is new. So do Call of Duty.

It couldn't run it. I checked system requrements and accepted that I have been tricked.

Yesterday I tried to run a 3 years old game and there were lag even with the lowest settings.

So I am confused. And pissed.

I really wonder who is going to take responsibility?

I have been suffering for one year, there is almost no one is trying to help.

I am open to suggestions?

Money refund, okey?

Let's give a new one? Not the same model please. When I see it i really fell dump because they took twice the price.

I am even willing to pay a bit for a better one.

Please suggestions.

Cihan Serter