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KylerTheGamer
1 Copper

My dell, inspirion 15-5578, is opening Support assist right when i turn on my pc. What do i do???

I have a new, core i7, 7th gen dell laptop and i recently have had a problem with it. When i turn on my dell, i see the black and white dell logo for about 12 seconds, and then SupportAssist automatically pops up. It says

" Hard drive - Not installed ".

When i click on the continue button, it brings me to a screen that tells me to press the play button (on the lower part of the screen) to run tests. Every time i come upon this screen, it freezes up and then shuts off my pc automatically. What do i do??? (Please awnser this ASAP)

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