Akashkanoje94
1 Copper

My inspiron 15r 5520 is shuts down suddenly when doing slightly stressful tasks like playing games ,which i didn't encounter in the starting months.

My inspiron 15r 5520 is 1 year old and now it shuts down suddenly when doing slightly stressful tasks like playing games ,which i didn't encounter in the starting months.

But from week whenever i play a game it shuts down in 10 min .Later i tried few suggestions from dell forums on overheating and found that the laptop runs fine on battery and as soon i plug in the adapter it turns off in 10 min .

I checked if it is a overheating problem and found the cores temp at around 60 degrees celsius when idle and it crosses 100 when i play games plugged in and around 95 degrees on battery.

I then checked if its due to dust but everything is clean and i use a cooling pad so this is quite abnormal.

I have all the updated drivers and bios, fresh installed windows again ,so i'm confused on what to do .

Awaiting quick response.

1 Reply
kirkd
5 Rhenium

RE: My inspiron 15r 5520 is shuts down suddenly when doing slightly stressful tasks like playing games ,which i didn't encounter in the starting months.

These temps are too high. Is the fan running? The heat transfer material (thermal paste or pad) may need to be replaced. It is also possible that the heat pipe cooler is defective.

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