Muhannadair
1 Copper

My integrated webcam central is only showing a black window

Hi.

I upgraded my windows 7 to windows 8. i have XPS L502x. the cam works good using skype, but it doesn't work fine when i open the webcam central.. it shows black window only. help please to solve the problem.

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4 Replies
Moderator
Moderator

RE: My integrated webcam central is only showing a black window

Muhannadair,

Make sure the webcam is in capture mode.

Try a lower video resolution...

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

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Muhannadair
1 Copper

RE: My integrated webcam central is only showing a black window

Here is how it is running:

I can't even find the resolution option.

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Moderator
Moderator

RE: My integrated webcam central is only showing a black window

Muhannadair,

Hit the Windows key and the x keys at the same time, programs and feature, Dell Webcam Central, uninstall.

Restart the computer.

Download and install Dell Webcam Central Version 1.40.05

Does it work?

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

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Muhannadair
1 Copper

RE: My integrated webcam central is only showing a black window

Oh u reminded me of this,, i cant see all my apps here. should i uninstall it from the device manager>

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