Highlighted
Not applicable

My laptop turned off and will not turn back on

Hello,

My laptop  (Dell Inspiron 15 model 3531) turned off and will not turn back on. I've tried removing the battery and using the power cord, however, every time I plug the power cord in the light on it turns off. I've tried removing the battery and pressing the power button down for 30 seconds and then plugging the power cord back into it, with the battery in.....same, no beeping or anything. I don't know if it's under warranty as I got it from school and they are now closed (ITT TECH). I have an older inspiron, but this one had all of my programs from school. Thank you for your help.

0 Kudos
1 Reply
Highlighted
Moderator
Moderator

RE: My laptop turned off and will not turn back on

Hi Jdriordon,

I would suggest you reseat a few components, like memory, hard drive and optical drive and see if that makes a difference. In the link below punch in the system service tag or express service code and you can access the user manual for removing and reseating components.

http://dell.to/18r60nI

Please let me know if this helps.

0 Kudos