Your system/laptop has the Same Slot Loader drive mine does and to Remove a Stuck Disk on Mine Requires Removing the Drive and Taking the Top off of the Drive 4 screws Once the Drive is Out of the System.
If YOUR System is New CALL TECH Support...
Here is what My system Manual Says.
Look Halfway down the Page,
Removing Media from the Optical Drive.
Hope this Helps.
I had a tech come by to replace a broken bexel on my laptop I asked him how to remove a cd/dvd froma slot drive he told me you need to uses a paper clip on either right side or left side depending on which brand...
I have already posted a link further back explaining the procedure. though it was dismissed.= as unhelpful.
ok sice it seems difficult to understand a picture maybe a movie will work... idiot proof?
And not a paper clip in sight 😄
From experience, I've found that: “Beauty is in the eye of the beer-holder”!!
Smoke Grey Magnesium Alloy Chassis - with White LED Backlights
17" UltraSharp WUXGA Widescreen TFT (1920 x 1200) with TrueLife
Intel Core 2 Duo Processor T9300 @ 2.50GHz (800 MHz FSB, 4MB L2 cache)
4GB (2x 2GB) Patriot Signature PC2-5400 @ 667MHz
DUAL 512MB Nvidia 8800M GTX cards in SLi + 128MB Ageia PhysX
640GB SATA II (2x 320GB WD Scorpio Black 7200rpm)
8x Super-Multi DVD±RW
Creative X-Fi Notebook (ExpressCard) + Creative GigaWorks T40 Series II
Integrated 2MP Webcam
Dell Wireless 355 Bluetooth 2.0 Module
Intel Next-Gen Wireless-N Mini-Card
TV Tuner and Dell Travel Remote Control
4-in-1 Flash Card Reader (SSD/MMC/MS Pro/xD)
230W AC Adapter / 9-cell Lithium-Ion Battery
Windows 7 Home Premium (64bit)
you would be surprised what you can do with a paper clip I know the paper clip trick which is implemented in every drive to my knowledge to simplify the process or removing a stuck disk...
Either way these guys need new drives continuing to use two cards or a a paper clip is wrong...
If you are considering buying an XPS M1530 then I rather strongly recommend buying the next day onsite support from Dell. I managed to get a 4 years for 3 years deal just before the sales deadline. I have had machine for only a week. On my previous machine lthe Inspiron 9400 I just bought the return-to-base option, which that after a year then you have to return the machine to Dell via the post.
At my office today, I arranged for a Dell Engineer to come along and fix my laptop. I left him for about twenty minutes to replace the faulty Bluray writer drive with a brand new one, which he had brought with him.
When I eventually got called back to the meeting room, he returned my laserprinter CD ROM that was stuck inside the drive. I was shocked because it was severely scratched. He said that he had major difficulty removing it from the drive. In fact, he showed me the precision screwdriver he had used to wrench the disk out from the drive.
So I doubt seriously enough that a paper clip or even a pinhole on the opening of the slot, if such a thing existed, could have removed the disk with my circumstance. My factory installed drive was a dud that lasted only one insert-disk operation and then acted like a baby on crack coke.
Afterwards, I got my Bluray copy of Casino Royale extended edition and tested movie discs with the new writer to prove to myself that all was well. Sweet!
The lesson is for XPS M1530 to get that extended service and let a professional handle it, unless you are a pro yourself. Now I am supremely glad that I did not go cheap, especially with something like a difficult to remove slot load drive in this new XPS machine. It means I have peace of mind for a few years to come ...
well some things just go bad, gald you had it sorted, I make use of my warranties unless I havent got the time things like thats I do myself though like you say it takes some know how and no matter how much you know sometimes its not enough... 🙂
Glad to see you got it resolved.
On my system as I am a Master Service Tech. I Install Upgrades MySelf as Upgrading is Not a Warranty thing.
I Installed my BD myself and Dell Rolled it into the Warranty and as You Said I Got the 4 yrs next day service as well as Complete care.
As this system was $4.000.00 Plus When I bought it I wanted to Protect my Investment
The BD was not available yet when ordered and when it was I was Able to purchase one from Dell.
I have a Dell M1530 with just a dvd/cd burner, not blu ray.... and it has done the same thing. It ate my audiobook cd from the library and I can't get it out, did you get your disc out and if so how did you??? I won't eject from the panel or after a restart. Help!?