My new laptop battery does not charge after 89%

Hi,

I recently bought a new battery for my laptop Inspiron-15 N5010. But the battery stops to charge after about 89% and in the notification i see that it says "89%available(plugged in, not charging)" . What could be the possible reasons?? I set the settings in POWER OPTIONS to default also.

PS: I bought original battery only with original dell seal and packet. But I bought it in Snapdeal online E-commerce site.

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RE: My new laptop battery does not charge after 89%

Does the system correctly identify the AC adapter (F2 at powerup to check) or does the adapter show "unknown"?

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RE: My new laptop battery does not charge after 89%

no everything works fine. It identifies the adapter and its power also. I checked in the BIOS. There is no issue with that.

Just now my laptop got shut down suddenly while I was using it on the new battery and again when I tried to start it, again it got shutdown. Then I tried plugging in power and started the laptop then it started normally.

So, I feel that maybe the battery is defective!!

Anyone could justify?? please!

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