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3 Posts
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13498
My touch-pad doesn't work while typing.
The keyboard and the touch-pad don't work at the same time. When I try to type or hold down any key the touch-pad wont respond.
I want to know how to deactivate this feature.
I have a Dell Inspiron 15R 5520 with windows 8.
take it easy
119 Posts
0
May 11th, 2013 15:00
Hi,
I would suggest to run Safe Mode and check if you experience the same issue. Please follow the steps below to start the computer in Safe Mode :
1 Power off the computer.
2 Restart the computer, tap F8 on Dell logo screen about 3 times.
3 This will take you to ‘Windows Advanced Boot Options.
4 Choose "Safe Mode" in the Advanced Boot menu
5 When Windows finishes loading in Safe mode, check if the same issue persists or not
A25X
3 Posts
0
May 11th, 2013 16:00
Still. When I hold down any key the touch-pad doesn't work.
take it easy
119 Posts
0
May 11th, 2013 16:00
Please verify in the device manager that all drivers are installed.
to access to device manager do this
1- Press WIN+R
2- Then write devmgmt.msc
3- Then ok
Awaiting your response,
A25X
3 Posts
0
May 11th, 2013 17:00
All installed.
take it easy
119 Posts
0
May 11th, 2013 19:00
Please try an other AC adapter it can be the cause,
If the problem persists verify that touchpad's cable ( that connect it to the mainboard) is good and connected correctly to the mainboard