A25X
1 Copper

My touch-pad doesn't work while typing.

The keyboard and the touch-pad don't work at the same time. When I try to type or hold down any key the touch-pad wont respond.

I want to know how to deactivate this feature.

I have a Dell Inspiron 15R 5520 with windows 8.

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5 Replies

Re: My touch-pad doesn't work while typing.

Hi,

I would  suggest to run Safe Mode and check if you experience the same issue. Please follow the steps below to start the computer in Safe Mode :

1 Power off the computer.

2 Restart the computer, tap F8 on Dell logo screen about 3 times.

3 This will take you to ‘Windows Advanced Boot Options.

4 Choose "Safe Mode" in the Advanced Boot menu

5 When Windows finishes loading in Safe mode, check if the same issue persists or not

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A25X
1 Copper

Re: My touch-pad doesn't work while typing.

Still. When I hold down any key the touch-pad doesn't work.

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Re: My touch-pad doesn't work while typing.

Please verify in the device manager that all drivers are installed.

to access to device manager do this

1- Press  WIN+R

2- Then write   devmgmt.msc

3- Then ok

Awaiting your response,

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A25X
1 Copper

Re: My touch-pad doesn't work while typing.

All installed.

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Highlighted

Re: My touch-pad doesn't work while typing.

Please try an other AC adapter it can be the cause,

If the problem persists verify that touchpad's cable ( that connect it to the mainboard) is good and connected correctly to the mainboard

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