balaiyyappan
1 Copper

My touch screen internal crack

I bought an inspiron 15 3521 touch screen laptop on 19 april,2014 now i am having an internal crack on my screen and i am having my warranty period also . If you run your fingers over the screen, it's smooth, but there are visible cracks. can i get a replacement touch screen .I need assistance to replace my screen .please help me to resolve my problem

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2 Replies
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8 Krypton

RE: My touch screen internal crack

The warranty will not cover a broken screen - it is considered accidental damage.

Essentially you'll need to replace the entire top half of the system

<<www.parts-people.com/index.php?action=item&id=17548>>

That's the part you'll need.

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balaiyyappan
1 Copper

RE: My touch screen internal crack

but i am having accidental damage warrenty till 20 april ,2015

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