Has anyone figured out how to get any customer service? like the CEO's home phone?
I ordered a new computer in October with a free promotional TV, they billed me for the TV! separately. I called everyday for 4 days, the supervisor told me to refuse delivery and he would refund my $339. Well 3 months later, no refund. All I get is put on hold. for 45-60 mins at a time. When someone does answer they can't help. This seems like a planned program to steal. I guess they figure I'll give up.
I have written to the attorney general in 2 states with no luck. BBB Today is my next complaint and if no refund every yelp type site I can find.
my company is getting ready to order 100 new computers at the first of the year. This small minded thinking has to be costing them millions