Okay I did all the proper steps
then press repair your computer
but then it brings me to the blue screen with nothing on it. All that shows is the decorative blue background and the cursor. I dont know what to do. Please help!
Welcome to the Communtiy. I suggest you start by running a diagnostics on your hard drive. Press the F12 key at the Dell Logo on startup, select diagnostics and run and extended diagnostics on your hard drive. Post back with any error codes.
You can also try restoring your computer using the Windows disc, use the below link for help.
Hope this helps.
Thanks for the help, i appreciate it.
It says i have error code 0F00: 065D then when i click continue testing it gives me error