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Need Help Restoring Laptop to Factory Settings.
Okay I did all the proper steps
Press F8
then press repair your computer
but then it brings me to the blue screen with nothing on it. All that shows is the decorative blue background and the cursor. I dont know what to do. Please help!
DELL-Royan S
3.8K Posts
0
January 31st, 2012 23:00
Hi Vjjpunisher,
Welcome to the Communtiy. I suggest you start by running a diagnostics on your hard drive. Press the F12 key at the Dell Logo on startup, select diagnostics and run and extended diagnostics on your hard drive. Post back with any error codes.
You can also try restoring your computer using the Windows disc, use the below link for help.
support.dell.com/.../document
Hope this helps.
Thank You
Royan
DELL-Royan S
3.8K Posts
0
February 1st, 2012 22:00
Hi,
The error code 0F00 : 065D is a SMART error. You will need to have the hard drive replaced. Contact Dell Technical Support in your region for a replacement.
Thank you
Royan
VjjPunisher
4 Posts
0
February 1st, 2012 22:00
Hello Royan,
Thanks for the help, i appreciate it.
It says i have error code 0F00: 065D
VjjPunisher
4 Posts
0
February 1st, 2012 22:00
Hello Royan,
Thanks for the help, i appreciate it.
It says i have error code 0F00: 065D then when i click continue testing it gives me error
0F00: 133C.
VjjPunisher
4 Posts
0
February 2nd, 2012 11:00
Any way i can fix it myself?