When I purchased my 3 Inspiron laptops, I was told that I could later purchase the 'reformat disk'. I am trying to find out how to do that. As usual, the India-Dell teams have no idea what to do and keep transferring me. How do I get the reformat disk?
We used to get these with purchase of PC's. Either we received disks for OS and other disks for all drivers\apps, or, we received a single disk that had everything(including the 'reformat' steps so it was a 'all-in-one' kit.
Also, older PC's sometimes had this function built-in and the user could access it by interrupting the start-up sequence. Is that available on my inspirion?
Most Dells have a quick restore feature. For Vista/7/8, F8 before Windows loads -- or use the Dell backup and recovery inside WIndows with 8/8.1. For XP and older, CTRL-F11 at powerup on the Dell screen.
You can order restore discs (in warranty, no charge - out of warranty, there is a charge). In the US, see below; outside the US, call Dell.