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New ALIENWARE 17 R3 Blank Screen at Bios Update
Hello,
I have a problem regarding my laptop. I'm done a bios update from 1.2.12 to 1.2.14 inside windows 10 using the exe file from Dell. It's been 1 hour that the laptop in the state of blank screen. The fan is running and AC is plugged.
What is the course of action for me now?
DELL-Akshatha M
1.2K Posts
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June 21st, 2016 03:00
Hi ADRIOKUS,
Thank you for writing to Dell Community Forum.
Please follow the instructions from the below link:
http://dell.to/1MYSMrO
Please private message us the service tag of the system along with your email id (Note: please don't mention the service tag or email id on the public forum as it contains your personal information).