tomsangiorgio
1 Copper

New Dell Inspiron 15 7577 4k resolution windows animation lags but not while gaming.

Hello,

just bought the new Dell Inspiron 15 7577 gaming laptop on Monday. Beautiful, the gaming is more than ok (actually yesterday Rise Of The Tomb Rider crashed on Geforce Experience but uhm i Think that's GFE) but on windows animations are laggy,the scrolling is not smooth, hd youtube not responding immediately and somethimes, when the "do you want to allow this app" blablabla comes, cursor lag terribly. 

16 GB Ram, 500gb ssd, 1TB hdd, i7-7700hq win10

It is a 1699 laptop.

Any ideas? Should I ask for a replace? Help me. 

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2 Replies
Moderator
Moderator

RE: New Dell Inspiron 15 7577 4k resolution windows animation lags but not while gaming.

Thank you for your message.

This could be an issue caused by an update or a driver.

Open device manager – expand display adapter- right click on the graphic driver & click on uninstall (do not check the box that says delete driver) & restart the computer.

This will refresh the driver.  Complete all Windows updates & check if the issue persists.

For my reference, please click on my Dell username & send a private message with the service tag, registered name & email address.

Dell-SreejithR
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To help us troubleshoot, send us via a private message: Dell PC or Monitor Service Tag number
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pcipriano
1 Copper

RE: New Dell Inspiron 15 7577 4k resolution windows animation lags but not while gaming.

I also have the same laptop and exactly the same issue. tomsangiorgio did you manage to find out what was causing it?

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