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GM619
1 Nickel

New Inspiron 13 7000 Touch 7370 Wifi slower???

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I should be getting at least 40 Mbps and get that speed on my MacBook and Desktop, they are located far away in other rooms while my Dell is just 5 feet away from router. I have troubleshooted myself and ran the Dell system diagnostic: 

 

Card properties: 

SSID: KingJohn
Protocol: 802.11ac
Security type: WPA2-Personal
Network band: 5 GHz
Network channel: 36
IPv6 address: 2601:201:4300:75a1::e875
2601:201:4300:75a1:a83d:4d45:8d34:748c
IPv6 DNS servers: 2001:558:feed::1
2001:558:feed::2
IPv4 address: 10.0.0.219
IPv4 DNS servers: 75.75.75.75
75.75.76.76
Manufacturer: Intel Corporation
Description: Intel(R) Dual Band Wireless-AC 7265
Driver version: 19.50.1.6

1 Solution

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shafwan2204
1 Nickel

RE: New Inspiron 13 7000 Touch 7370 Wifi slower???

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Hi GM619, your WIFI is slower most probably due to Dell system preinstalled internet software such as SmartByte. Do disable the SmartByte, restart the computer and try the internet speed test again.


If my answer was helpful, please use the 'Did this answer the question' and click: Yes
Forum Member since 2017
I am not employed by Dell

3 Replies
shafwan2204
1 Nickel

RE: New Inspiron 13 7000 Touch 7370 Wifi slower???

Jump to solution

Hi GM619, your WIFI is slower most probably due to Dell system preinstalled internet software such as SmartByte. Do disable the SmartByte, restart the computer and try the internet speed test again.


If my answer was helpful, please use the 'Did this answer the question' and click: Yes
Forum Member since 2017
I am not employed by Dell

GM619
1 Nickel

RE: New Inspiron 13 7000 Touch 7370 Wifi slower???

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Thank you so much, getting 64 Mbps now. I should have known it was some pre-installed bloatware!

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nonintanon
1 Copper

RE: New Inspiron 13 7000 Touch 7370 Wifi slower???

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THANK YOU! This save my day!!

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