Start a Conversation

This post is more than 5 years old

Solved!

Go to Solution

7151

October 19th, 2017 19:00

New Inspiron 13 7000 Touch 7370 Wifi slower???

I should be getting at least 40 Mbps and get that speed on my MacBook and Desktop, they are located far away in other rooms while my Dell is just 5 feet away from router. I have troubleshooted myself and ran the Dell system diagnostic: 

 

Card properties: 

SSID: KingJohn
Protocol: 802.11ac
Security type: WPA2-Personal
Network band: 5 GHz
Network channel: 36
IPv6 address: 2601:201:4300:75a1::e875
2601:201:4300:75a1:a83d:4d45:8d34:748c
IPv6 DNS servers: 2001:558:feed::1
2001:558:feed::2
IPv4 address: 10.0.0.219
IPv4 DNS servers: 75.75.75.75
75.75.76.76
Manufacturer: Intel Corporation
Description: Intel(R) Dual Band Wireless-AC 7265
Driver version: 19.50.1.6
















30 Posts

October 19th, 2017 20:00

Hi GM619, your WIFI is slower most probably due to Dell system preinstalled internet software such as SmartByte. Do disable the SmartByte, restart the computer and try the internet speed test again.

30 Posts

October 19th, 2017 21:00

Thank you so much, getting 64 Mbps now. I should have known it was some pre-installed bloatware!

1 Message

November 17th, 2017 20:00

THANK YOU! This save my day!!

No Events found!

Top