Highlighted
Alfre69
1 Copper

New Precision 7520 bricked after bios update

Hi all.

Just received my new Precision 7520. Proceed to install a fresh copy of Windows 10 with no problems. Then update system fom Windows update with no problems, but the updtae bios from Dell downloads to the new version 1.1.2 and now the laptop doesn't boot.

If I press power button, it lits but system doesn't boot, and after several seconds it power off itself. No Dell logo on screen, nothing.

I've unplugged/plugged again CMOS battery to reset BIOS defaults but the problem persist. Any suggestions?

Just 30 minutes with this laptop and now I have a brick.

0 Kudos
3 Replies
LSUFAN51
5 Rhenium

RE: New Precision 7520 bricked after bios update

emoticon.BigSmile.title

I'd suggest you quickly contact Technical Support in the link below.

www.dell.com/.../Contact-Information

vlegoll
1 Copper

RE: New Precision 7520 bricked after bios update

Hello @Alfre69 any news from DELL tech support on the subject ?

0 Kudos
Alfre69
1 Copper

RE: New Precision 7520 bricked after bios update

Hello!

Yes! They are sending a replacement motherboard, but still waiting for the technician because the new motherboard has not arrived it seems.

0 Kudos