Can someone direct me to a phone number or email address I can contact Dell to have a technician come out and replace my 6 cell Battery to a 3 Cell Battery and install a second HD caddy? Cant seem to find a contact number on there web page!
Dell does not do parts swaps-upgrades-downgrades after purchase. Only warranty work is covered on an at-location basis if you have purchased that upgrade when you bought the system.
If you want to install those parts, you'll need to purchase them separately (Dell Spare Parts -- 1-800-357-3355) and either install them yourself or have a local computer shop provide the labor on an as-billed basis.
Can anyone confirm if this would be a simple operation? I'm assuming take out the old battery, put in the new smaller battery. I assume I can buy the caddy that holds the 2.5" HD so it sounds simple.
Will I need any software/driver changes if I do this?
Thanks in advance.
Both parts are simple to replace. Service manual:
The one thing to realize is that you're going to see severely reduced battery runtime in swapping in the smaller battery -- which together with the added power requirements of the hard drive will result in perhaps a 3-hour runtime vs significantly more for the 6 cell battery. This will be particularly true if you have more than the standard FHD display panel.
Thanks again ejn63
I understand battery life will be reduced. I was more concerned that there may not be a socket already there for the second HD. Sounds like it shoud be there?