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New battery

Hi,

I've bought a new Dell battery for my Inspiron 6400 and put it into my computer. System message: The model number for the primary battery cannot be determined. This will prevent any battery present from charging. Please insert a Dell battery for the best system operation.

And a red led-light is flickering.

Why this message? How to solve thsi problem? The battery is brand new and genuine Dell.

 

 

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8 Xenon

Re: New battery

Sounds like the new battery is faulty - have it replaced (there's a 1-year Dell warranty on batteries purchased from Dell).

 

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