Japiooo
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Re: No audio from 3.5 mm jack on d/dock port when d630 docked, vista business

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Thx for this, couldn't solve this for some time.  The regular R171789.exe does not work on my D830 but the R171788 dit it.

I use Windows 7 Ultimate 32 bits.

Thx for sharing.

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Glen.Kravitz
2 Bronze

Re: No audio from 3.5 mm jack on d/dock port when d630 docked, vista business

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I recently reloaded my D830 from scratch with Windows 7 Ultimate. The audio from the D/Dock would not work.

I solved the problem by using the VISTA 32 BIT Sigmatel audio drivers from the Dell Support Site.

You might also try the D/Dock FX-2 update. FX2_A04.EXE


Thanks for your sharing! It's comprehensive, This is what I'm looking for, Now I understand more about it.
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amattox1
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Re: No audio from 3.5 mm jack on d/dock port when d630 docked, vista business

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This worked for me. Thank you for sharing!

MCB991
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RE: No audio from 3.5 mm jack on d/dock port when d630 docked, vista business

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I would install the hd audio driver.

Here is the link.

http://www.dell.com/support/drivers/us/en/19/Product/latitude-d630

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medienfox
2 Bronze

RE: No audio from 3.5 mm jack on d/dock port when d630 docked, vista business

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AlexChato9
2 Bronze

RE: No audio from 3.5 mm jack on d/dock port when d630 docked, vista business

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I found a workaround. Here goes (follow each step exactly - don't get ahead of yourself):

1. Download the VISTA sigma-tel driver for either 32 bit VISTA or for 64 bit VISTA from the Dell website. This 32 or 64 bit choice should correspond to your version of Windows 7. After downloading, create a folder on your desktop called "audio" or similar - something easy to find. Download the driver package to that new folder.

2. Run the installer which asks you where you want to place the installation files as they unzip. Choose the folder that you created in step 1 and extract the files into the same folder. You will have to type the path manually.

3. Once the installation files have been unzipped and are in the file that you created, you will notice that there are several files named "Setup". RIGHT CLICK once on the setup file that bears the InstallShield icon. After right clicking the correct setup file, select "Troubleshoot Compatibility". This is new for Windows 7. You will be asked to specify the program in which the driver USED to work. Indicate VISTA 32bit or 64bit, again depending on the version of Windows 7 that you are using. Continue following the prompts, and the driver then installs properly and all audio outputs function properly on both the laptop and the docking station.
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Joemens
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RE: No audio from 3.5 mm jack on d/dock port when d630 docked, vista business

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thank for the help but it just didn't work. I install this driver but the speaker sign on the taskbar  shows that the computer has sound but its not coming out of the laptop speaker neither is it coming out of the head phone.

Is there any other thing you could suggest?

thank

Joseph Mensah

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Jankes
2 Bronze

RE: No audio from 3.5 mm jack on d/dock port when d630 docked, vista business

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Importatnt! when installing R171788 the speakers must be switched on and plugged into the dock station to allow reckongnize them by the driver. It helps in my case.

cheers! 

View solution in original post

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RE: No audio from 3.5 mm jack on d/dock port when d630 docked, vista business

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This problem has been plaguing me for a long time. Sometimes the driver works, and other times it does not. Maybe it's a chipset driver problem. I have a d630. I've been able to get dock audio on win7, win 8.1 and win 10, all 64 bit, but on some installations it just won't work no matter what. The audio is there for a split second, and then it's gone. It can't be a bios issue since it works sometimes.


Really wish I could put this problem to bed.

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AlexChato9
2 Bronze

RE: No audio from 3.5 mm jack on d/dock port when d630 docked, vista business

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R171789 isn't working for me. Only the R171788... Good luck!

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