Does anyone know if there are new sound drivers for an Inspiron 17R (5720) [2013 era] laptop?
I "upgraded" to Windows 10 tonight and now it cannot use the drivers it has installed. The drivers are listed there, but it says that they can't be used for some reason, so I have no sound. None.
So far between this and the constant crashing of apps, this "upgrade" feels more like a HORRIBLE beta-test of software.
I might want my Windows 8.1 back if this keeps up.
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I have dell 15R (N5010) and that same problem. When i upgrade to Windows 10 my audio drivers doesn't work and no have sound. I spoke with Microsof community, he send me to dell... Rly funny dell leave users of older laptops because they no have profits for that. The warranty is over so bye
I agree - Dell doesn't seem to support their products anymore (like they did about a decade ago). Microsoft decided with Windows 10 that it would be ingenious to run one GIANT beta test by giving the software away free to everyone, so now as a result we have BROKEN computers.
I had great faith in Microsoft until this upgrade. Now I am seriously contemplating never buying a PC again.
UPDATE: Windows update fixed my issue this evening and found new drivers for audio as well as video.
Let your computer check for updates for Windows drivers. If that doesn't work, I had just found this thread and was about to try it before my issue was automatically fixed:
"try this, It worked for my stuborn problem:
FIRST: Go to Cortana (ask anything) in the start meune and type Device Manager; On the pop-up above click (Device Manager Control Panel)
NEXT: Go down to the (Sound, Video, gaming controller) and click the (>) to expand the file.
NOTE: There you should have two options. 1AMD High Definition Audio Controllers) and 2High Definition Audio Device)
NOTE: I have an AMD. Your audio controller may be a different brand. No big deal.
NEXT: Right click on the (High Definition Audio Device) and click (Update Driver) a second box opens:
NEXT: Click the Bottom Option (Browse my computer for driver software) another box opens.
NEXT: Click the Bottom option (Let me pick from a list of devices on my computer) another box opens.
NEXT: On the (Model) Options: Click (HIGH DEFINITION AUDIO DEVICE) then click next.
You should hear a sound from your speakers. Good Luck because I know how you feel.
I hope it works for you like it worked for me bcause I was really bummed until someone here left a post which I can not find for the life of me. "