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Not working properly Dell Inspiron 13 i7347-10051sLV
Dear sir,
I have purchased
| Dell Inspiron 13 i7347-10051sLV |
in the month of March,2015. It is not working properly. Sound is very less. Touch screen is resistant do not move easy. Round shadows appear and screen behave odd. Particularly Audio is very low.
I have done every possible thing going through the del forum. In vain are my efforts.
I am very much unhappy. Please lodge my complaint.
dasari Sivaramakrishna
dsrkrishna
3 Posts
0
July 25th, 2015 21:00
dear ravi,
there is no improvement in audio at all . pl help me.
regards
dasari
DELL-Ravi Ch
7 Technologist
7 Technologist
•
7.1K Posts
0
July 22nd, 2015 17:00
Hi Dasari,
I would suggest you to update the BIOS and touchpad drivers on the system in a sequence for issue resolution. Please enter your service tag # on the link below and click on ‘Get drivers and downloads’ then download the BIOS from BIOS section and touchpad driver from ‘Mouse, Keyboard & Input Devices’ section onto the system and install it.
http://dell.to/18r60nI
Also, I would advise you to download and install the ‘TouchFreeze’ software from the link below and check for issue resolution.
http://bit.ly/oS0Hd
Please let me know if this helps.
dsrkrishna
3 Posts
1
July 22nd, 2015 22:00
Hi Ravi,
I gave installed the suggested and under observation. But as such there is no audio change though realtek is updated.
regards
dasari
DELL-Ravi Ch
7 Technologist
7 Technologist
•
7.1K Posts
0
July 25th, 2015 20:00
Hi Dasari,
Did you notice the audio change recently or is the audio output the same from the day one.
DELL-Ravi Ch
7 Technologist
7 Technologist
•
7.1K Posts
0
July 27th, 2015 07:00
Hi Dasari,
I would suggest you to uninstall the audio driver from ‘Programs and features’ and then reinstall the audio driver on the system for issue resolution. Please enter your service tag # on the link below, select the OS, then download the audio driver from audio section onto the system and install it.
http://dell.to/18r60nI
Also, Did you notice the audio change recently or is the audio output the same from the day one.
Please let me know if this helps.