Unsolved
This post is more than 5 years old
7 Posts
0
17320
Original or fake/china product?
I had used 2 dell laptops in my home both were awesome ........Now this new one its so bad quality that i think its fake one................................Can you tell me how to check if its fake one .....................
Please Also tell me that is there any policy for dell so that laptops within warranty can be sold/exchanged back to dell
irtiza
7 Posts
0
January 29th, 2014 11:00
Everything else is same but hard drive information is wrong.................Does it mean its fake?
theflash1932
7 Technologist
7 Technologist
•
16.3K Posts
1
January 29th, 2014 11:00
Take and look up the system's serial number (Service Tag) at support.dell.com. If it matches what you have, then you should be fine.
Dell does have an "exchange" program - you need to be the registered owner, so you would have to do a transfer if you are not the original owner:
<ADMIN NOTE: Broken link has been removed from this post by Dell>
theflash1932
7 Technologist
7 Technologist
•
16.3K Posts
0
January 29th, 2014 12:00
No. It just means the hard drive was upgraded or otherwise replaced.