Unsolved
This post is more than 5 years old
6 Posts
0
13560
PROBLEM WITH LAPTOP DELL INSPIRON N4050
Hi, good day i have a problem with me laptop
i was making a works with autocad and other programs, in sometime i left the machine on and when come only left a black image, i have to reinstall windows and all programs, but now in unpredictible time the system crash and appear this blue screen
I am trying to repair and defragment the disk but the system crash and how the same screen
This is the image, please tell me if i must format the hard disk or i need make other things
Thanks for help me
ejn63
1 Rookie
1 Rookie
•
87.5K Posts
0
March 30th, 2016 16:00
The Dell diagnostics - F12 at powerup - are where to start. In particular, run an extended test on the hard drive, which you'll likely find returns a failure code -- meaning it needs to be replaced.