Larry Lynn
1 Nickel

Passwaord

I had to do a system restore and now it will not accept my password. It request a password or PIN. What to do?

Larry and Linda

Larry Ridgway

0 Kudos
2 Replies
Mary G
6 Indium

RE: Passwaord

More info needed--model computer, operating system and why you had to use sys restore. The Windows 10 password is your Microsoft Account password you setup when you installed windows 10 or setup a new computer with 10.

0 Kudos
Moderator
Moderator

RE: Passwaord

Hi LARRY LYNN,

What is the exact system model? What is the current OS installed on the system?

If you are referring to a local acct on the system, then enable the built in admin account and reset the password - http://bit.ly/1JoFhcw

If it s a Microsoft account, then reset the password here - https://account.live.com/password/reset

Reference links - http://bit.ly/2gK5fjU

http://bit.ly/1UagxfV

Also, please click my DELL-username and write me a private conversation with the service tag and your contact details(Name and Email) for case records.

Let us know if you have any other queries.

Thanks and Regards,
DELL-Rishi
Social Media and Communities Professional
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

0 Kudos