Please help.. I cannot to open my lap

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Good PM

 

Please my friends I cannot to open my laptop becuase I forget my last password, I carried my lap to some people who have some experience in IT but they said that I cannot to open it unless I change its motherboard.

Please help me, it is hard to change the motherboard becuase it cost a lot. I need your help please.

 my lap model is Studio 1535

WHAT I CAN TO DO?

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8 Xenon

Re: Please help.. I cannot to open my lap

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If you're the registered owner of the system, call Dell - upon proof of ownership, and if you're out of warranty, payment for a support call, they will assist you.

If you can't prove ownership, your IT advisors are correct - you must replace the system board.

 

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8 Xenon

Re: Please help.. I cannot to open my lap

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If you're the registered owner of the system, call Dell - upon proof of ownership, and if you're out of warranty, payment for a support call, they will assist you.

If you can't prove ownership, your IT advisors are correct - you must replace the system board.

 

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Re: Please help.. I cannot to open my lap

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Thank u my dear for your answer But when I purchase my laptop I didnot give them anything related to my ID

 

I am from the Sultanate of Oman and I have bought this laptop from a retailer

 

therefore,  I cannot prove my ownership unless you have an alternative solution to prove my ownershiop instead of ID number, such as tags??

 

My best wishes

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8 Xenon

Re: Please help.. I cannot to open my lap

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You will need to contact either the seller or Dell, if it has a presence in your country - and register the system with Dell.  Then you can contact Support.

 

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Re: Please help.. I cannot to open my lap

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Thank You very much my dear

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Ichido
6 Indium

Re: Please help.. I cannot to open my lap

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Go to :  http://pogostick.net/~pnh/ntpasswd/

download this and burn to a CD

It has worked for me several times!!

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8 Xenon

Re: Please help.. I cannot to open my lap

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Maybe for a lost Windows password, but it'll do nothing for a BIOS password.

 

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Ichido
6 Indium

Re: Please help.. I cannot to open my lap

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Go to :  http://pogostick.net/~pnh/ntpasswd/

download this and burn to a CD

It has worked for me several times!!

Ichido
6 Indium

Re: Please help.. I cannot to open my lap

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If the BIOS password is lost, Remove the BIOS Battery for 30 Seconds, Replace Battery and reboot.

I have done this on Desktop PCs fo many years but I have never tried it on a Laptop.

8 Xenon

Re: Please help.. I cannot to open my lap

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Won't work on any Dell notebook.  The BIOS is stored in a flash EEPROM, which isn't erased when the battery is disconnected.

 

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