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September 21st, 2003 19:00

Power error message


Warning: 70 Watt (20V, 3.5A) AC adapter detected.  System will not be capable of running in full performance mode without a 90 Watt (20V 4.5A) AC adapter.

Press F1 to continue booting in battery optimized mode, or F2 to shut down.

Hello I am getting the message at start up and it appears that the batteries aren't charging also, this is on a C840.

I have tried purchasing a new AC power charger and that didn't work.  This problem is everytime I boot up the system


HELP


Thanks in advance

4 Posts

September 22nd, 2003 19:00

I had already updated to BIOS A12, and purchased a new 90Watt charger/adapter and that still hasen't worked.   I also did a ALT-F at the setup screen. nothing seems to work

The laptop worked fine up until 2 weeks ago and then this just started happening.

The batteries are still at 20% and 40% but are not charging.  I ran the diagnostic on the chargers and it said that everything was OK.

The green battery charging light isn't lit anymore either.

Thanks

3.1K Posts

September 22nd, 2003 19:00

Krazy123,

Thank you for using the Dell Community Forum.

You are receiving this message because you are using the 65 watt adapter.  You need to use a 90 watt adapter with your system to not receive this message.  Try resetting or updating the system BIOS.

4 Posts

September 23rd, 2003 00:00

Bought a new power supply from Dell item 9R733 still won't charge the batteries. both batteries show solid green lights when I push the status button on them. 

What should I try now?  

Thanks

 

Message Edited by Krazy123 on 09-24-2003 08:24 PM

1 Message

March 8th, 2004 16:00

Warning: 70 Watt (20V, 3.5A) AC adapter detected.  System will not be capable of running in full performance mode without a 90 Watt (20V 4.5A) AC adapter.

Press F1 to continue booting in battery optimized mode, or F2 to shut down.

I am getting the above message at start up and it appears that the batteries aren't charging , this is on a C840. I am using the Power Supply supplied with the computer, and everything was Ok until last week. I have no idea what caused this....Does anyone have a similiar experience?.....Help.....Thanks.....Tom

4 Posts

March 8th, 2004 23:00

I didn't get an answer

 

so I purchased an external battery charger.

1 Message

March 15th, 2004 03:00

I have had the same problem with a dell C840.  They sent me a new battery, but it didn't work.  The computer works fine I guess but I would like to get the message fixed.

3 Posts

March 15th, 2004 10:00

We just had a similar situation with a D600.  Had the mother board replaced and still didn't work.  Dell sent a new power supply(which is different than the one that came with the laptop) and all works.

Serial no. on power supply that came with laptop is CN-05U92-16291-3AT-079H  REV A03

Serial no. on new power supply is TH-C2894-17971-41G0FH Rev A01

 

Cheryl Schrank

 

6 Posts

August 19th, 2004 02:00

Was there ever a solution found regarding the "70 Watt error" warning, which appears when booting a C840? I got that message for the first time this evening (8/18/04), though the system startup was fine this morning (8/18/04). The serial number on my ac adapter reads CN-06G356-48010-289-2631 Rev L01.

1 Message

January 13th, 2005 05:00

I own a Latitude c840 also and now mine is give the same error. I have the orginal 90 watt supply plugged in but it still shows error of only  being 70watt. Plus my battery is not charging now.  Is this something wrong with the board, battery, powersupply, or what?  I need help. Anyone have an answer please email me at teknishun@hotmail.com Thanks

563 Posts

January 13th, 2005 13:00

Hello washpatech,
 
Welcome to the Dell Community Forum,
I would suggest to try another known good A/C adapter If possible, but If this doesn't work then their is a problem with the motherboard. Contact Tech Support , If additional help is needed .Hope that this helps.
Thanks,
 
 

4 Posts

November 13th, 2010 00:00

My Dell Latitude C840 displays the same "warning: 70 Watt (20V, 3.5A) AC adapter detected" error message even with a known good 90 watt AC adapter is connected. It also won't charge the batteries anymore.

The laptop is clearly not under warranty anymore, but it was/is a really solid machine and I would like to repair it if possible. Does anybody know if this is the internal power supply that has failed and is it a replaceable component or is it part of the motherboard?

Any info on parts availability or even locations to send it for repair if I can't do it myself would be greatly appreciated.

Thanks,

Selby

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