My Precision 5510 is experiencing screen freezing/locking up issues not long after loading Windows, particularly when browsing the internet. The nature of the lockup is:
- keyboard backlight still responding- display frozen on last view- all keystrokes, key commands and windows key ignored- mouse pad ignored (pointer motionless)- ctrl:alt:del ignored
Does anybody know what might be causing this problem?
Thanks in advance.
What are the Diagnostic LEDs doing when it locks up? Run the Dell ePSA Diagnostics.