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Precision 5510 screen freezing/machine locking up.
My Precision 5510 is experiencing screen freezing/locking up issues not long after loading Windows, particularly when browsing the internet. The nature of the lockup is:
- keyboard backlight still responding
- display frozen on last view
- all keystrokes, key commands and windows key ignored
- mouse pad ignored (pointer motionless)
- ctrl:alt:del ignored
Does anybody know what might be causing this problem?
Thanks in advance.
DELL-Chris M
Community Manager
Community Manager
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September 20th, 2017 13:00
What are the Diagnostic LEDs doing when it locks up? Run the Dell ePSA Diagnostics.