Problem with the cursor moving while typing

Hi 6boyz

Welcome to the community

We are sorry for the inconvinence. I can suggest few steps which could fix the issue on the system. Request you to go to Control panel and select mouse. You would be seeing a popup with settings. Request you to find the option which says mouse sensitivity and reduce it. Also there is an option which says disable mouse while typing. Request you to use these options

Alternatively we can try updating the touchpad drivers. Please find the link below for downloading the driver for the touchpad. Request you  to select the system model and download the touchpad software and once installed restart the system.

This should fix the issues. Let us know if you have any other queries

Thanks & Regards

Dell_Harish_R

Dell Social Media Responder

https://twitter.com/DellCares

http://www.facebook.com/Dell

I followed your instructions to mouse sensativity settings. I dont have that. I installed touch freeze but it doesn't always work. Is it Dell or Windows

Hi 6boyz,

Please do not worry about the issue as it is repairable. TOuchfreeze is a Windows software and not from Dell. I can suggest you to update the touchpad drivers and BIOS on the system which should fix the issue. Please find the link below for Touchpad and BIOS drivers. While updating BIOS request you to connect the Ac Adapter and once the installation in initiated Please do not use the system until it restarts.

http://dell.to/LVYdTb

Let us know the progress

Thanks & Regards

Dell_Harish_R

Dell Social Media Responder

https://twitter.com/DellCares

http://www.facebook.com/Dell

I tried to update bios and it said you cant update the same bios. It took me 3 tries just to write this. Where do I find the touchpad drivers. Getting frustrated

Same Problems Here with D610 and D820

Any ideas