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1983

October 22nd, 2009 23:00

Problems on Alps keypad and pointer on an Inspiron 8200

I haven't posted on the Dell forums for a long time.

Lucky I guess. Haven't needed to do that.

My 8200 Inspiron is mostly docked in an advanced port replicator and used as a back-up desktop instead of a mobile laptop.

Recently I have redone the wireless N after changing ISPs and noticed my Alps keypad and pointer are not working.

Got out the manual, reinstalled the drivers from that....same thing. No joy.

Went to the driver homepage and installed R89598.exe with the same results. Still.....No such luck.

I need help if anyone cares to assist me on this. In the control panel it shows it is working properly even after I troubleshoot it.

When I undock it, it is flat non-responsive.

Maybe it's something simple since I haven't undocked it for quite awhile but need to keep this old machine purring if possible.

Thanks in advance for any replies.

Running Windows XP Pro w/Sp-3 and all the latest updates.

SuperK

 

10 Posts

October 24th, 2009 10:00

Alright.

The way a person used to get support was post on the forums.

Evidently I'm not going to get any hits.

What other options do I have, Please?

10 Posts

November 1st, 2009 13:00

OK.......I s u r r e n d e r

 

H O W does a person get support on a Dell Product?

Please?

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