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Question/Discussion/HELP/ regarding Dell 5576 Gaming laptop/AMD

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Hi,

my specs are:

FX-9830p

3.0 GHz Turbo 3.8GHz

238GB TOSHIBA THNSNK256GVN8 M.2 2280 256GB (SSD)  
931GB Western Digital WDC WD10JPVX-75JC3T0 (SATA)

Dual-Channel (only 1 stick of 8 GB RAM) 2400 MHz speed

Integrated R7....

RX560 Discrete...

4GB of GDDR5 Memory

Resolution 1920x1080

Windows 10 64-bit

 

I have looked into the switchable graphics option and see that with AMD system monitor will show my RX560 being used while..the R7 is off.....playing starcraft II...

 

now,I also downloaded speccy software and found this on the listing...

Generic PnP Monitor (1920x1080@60Hz)
512MB ATI AMD Radeon R7 Graphics (Dell)   
4096MB ATI Radeon RX 560 Graphics (Dell)  
CrossFire Disabled

 

I also used CPU-Z, GPU-Z and have these to show

 

 

 

It says in R7 GPU-Z image that is is Disabled (Crossfire Available)

now,I would like to know if the option is in bios somewhere..how exactly can I access it and enable it?

 

I want answers.....

help please?

Thank you.

 

Also,if my motherboard is AM4 then it should have that support.

Dell Inc. 0JW8XC (P0)  - motherboard

 

 

 Now,I know that for this model laptop you did not limit it's possibility...I believe you turned the OC and Crossfire off...but the option to turn it on has to be there somewhere....

 

"AMD manufactures the physical GPU chip and provides it to manufacturers like MSI, ASUS, etc. These companies design boards around the basic GPU supplied by AMD. That means they may tweak or change some features of the GPU. The Crimson ReLive drivers are based on a standard GPU implementation and therefore if there are customization's made by the AIB, the driver does not have access to all the features."

 

I want answers.

Thank You

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4 Replies
Community Manager
Community Manager

RE: Question/Discussion/HELP/ regarding Dell 5576 Gaming laptop/AMD

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Hi me262schwalbe1,

Thanks for posting.

Apologies that your computer is not performing as you expected.

Here is some information from Dell's knowledgebase that may be helpful: 

www.dell.com/.../dell-inspiron-15--5576--gaming-usage-and-troubleshooting-guide


Dell-Robert P
Social Media Support
#IWork4Dell
To help us troubleshoot, please send us the Dell service tag number via a private message
Would you like to be a Dell Community Rockstar?


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RE: Question/Discussion/HELP/ regarding Dell 5576 Gaming laptop/AMD

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I want answers to my questions I posted....

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Community Manager
Community Manager

RE: Question/Discussion/HELP/ regarding Dell 5576 Gaming laptop/AMD

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The AMD GPU is not a dedicated, separate GPU - it's a co-processor.  It feeds all data to the Intel GPU as it passed to the screen.  So -- the Intel GPU will ALWAYS show active to windows and most utilities.


Dell-Robert P
Social Media Support
#IWork4Dell
To help us troubleshoot, please send us the Dell service tag number via a private message
Would you like to be a Dell Community Rockstar?


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RE: Question/Discussion/HELP/ regarding Dell 5576 Gaming laptop/AMD

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I have a AMD GPU called RX 560 and it is a dedicated GPU...I know what your saying...

What I am looking into is further Radeon menu options that will give me Wattman/Overdrive and Hybrid Crossfire?

I see that from GPU-Z and Sapphire Trixx that it is available......

that is what I am getting at...

one more question?

since I have a custom laptop..does your Company wait on AMD to make the Custom Chipset Baffin Drivers before I get them?

Since they are made by them,I would like to know when the next updates is available?

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