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Re: Dell India Complaint of Laptop Speakers in Warranty Period

hi 

i just got problem in my speakers .

it's not working properly,.

i think it get crashed.

so how can i solve this...........??

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DellEMC

Re: Dell India Complaint of Laptop Speakers in Warranty Period

Hi hardik modh,

It is unfortunate that there is no sound from the computer. Request you to answer the below questions:

(1)   Try connecting a headset/ an external speaker and see if it works.

(2)   Let me know if there was any Hardware or Software Configuration Changes.

You may also use the below link, update BIOS and Audio drivers (by selecting right operating system and inputting system service tag):

http://dell.to/176C1pl

Check if the issue still exists. If yes, then you may use the below link and run a custom test on speakers:

http://dell.to/ZMJ00T  

Make a note of the test results (if any). Do reply with test results and your findings.

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