Genjitakiya11
1 Copper

Regarding getting power on for Dell vostro 15(2017)

I just bought Dell vostro 15 laptop few weeks ago. It was working just fine. The problem occured few days ago. My laptop was getting stuck and there is no response for mouse click. So I plug out the battery and put it back. But When I power on the laptop just right after, it is not getting on. My AC adapter are working just fine. The white led turn on for few second and goes off. I tried to do what normal people do. I watched the YouTube videos and search for any information in the hope of getting a solution. I didn't get anything useful. So help me sort this out.

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2 Replies
9 Rhodium

RE: Regarding getting power on for Dell vostro 15(2017)

If the LED on the adapter goes out when you connect the system, there's a short circuit inside the system - start by contacting Dell for a warranty repair.

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Genjitakiya11
1 Copper

RE: Regarding getting power on for Dell vostro 15(2017)

No. Led on adapter stays on after connection to the laptop.

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