LeonCrew
1 Copper

Replace swelling battery in 9550 laptop

Dear Dell!

Could you help me about replace battery? Dell 9550-2341, warranty expires Aug 8, 2017.
I'm from Belarus, and called to Dell Russia with this problem, but Dell Russia can not help me in Belarus. Where can i find new battery for replacement it? If need, i can send for you the service tag of my laptop.

Battery info:

1P6KD
BATTERY, PRIMARY, 84WHR, 6C, LITHIUM, SIMPLO
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4 Replies
Moderator
Moderator

RE: Replace swelling battery in 9550 laptop

Hi LeonCrew,


Can you please Private Message me your Service Tag? I am located in the states and not sure on the process for the warranty but will be happy to take a look. Also, on a side note I will be out of the office until 8/8/17, but will try to relay what you Private Message me so hopefully someone can assist while I am away. Please make sure you send this over Private Message and do not post your Service Tag publically.


Best regards,

Brad

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LeonCrew
1 Copper

RE: Replace swelling battery in 9550 laptop

I sent a private message with the information of my laptop for you.

Thank you!

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Highlighted
gatmac
1 Nickel

RE: Replace swelling battery in 9550 laptop

Does anyone have advice for preserving / extending the life of the battery. I heard that laptops should remain plugged in all the time and should run off battery at least a little very day. Should we also deep cycle the battery periodically?

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samos1111
3 Argentium

RE: Replace swelling battery in 9550 laptop

Deep cycling reduces lifetime. If you don't need the battery usually, use the BIOS or Dell Command Power Manager option to charge it max 90% (or even less) and resume after it drops to 80%.

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