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Hxlopez
1 Copper

Restore after new hard drive - Dell inspiron n7010 laptop

My HD failed and I am installing a new one. Since the restore data is in the old HD, how can I restore to factory settings? 

I do not have any backups. And the only CD I have that came with the laptop is the Dell Drivers and Utilities. I don't think that cd has a copy of windows....so where will I install windows from?  The laptop came with windows 7.

thanks! 

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5 Replies
9 Rhodium

RE: Restore after new hard drive - Dell inspiron n7010 laptop

https://www.dell.com/support/diagnostics/us/en/19/nondiagnostichome?c=us&l=en&s=dhs

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Hxlopez
1 Copper

RE: Restore after new hard drive - Dell inspiron n7010 laptop

Followed the link and my laptop is out of warranty. 

It gave me a number to call. before I call, anyone knows what to expect ? Maybe a purchase option?

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ieee488
6 Gallium

RE: Restore after new hard drive - Dell inspiron n7010 laptop

Won't hurt to call to hear what they say, but if they are willing to send you a Windows DVD, it will cost you $.



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RE: Restore after new hard drive - Dell inspiron n7010 laptop

Hi Hxlopez,

Media policy varies from region to region.

Please share the system's Service Tag and Owner's/Company's Name with me via private message (click my username and then click Start Conversation) and I will check what best can be done.

Keep me posted with the information. I will be glad to assist you further.

Thanks & Regards
Kuldeep M
#iworkfordell
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region USA; India. For helpful Dell Support Videos, you may click Here.

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djrivera
1 Copper

RE: Restore after new hard drive - Dell inspiron n7010 laptop

2017 -  MUST RESTORE MY INSPIRON 17 N 7010 TO FACTORY SETTINGS. I don't see a response here that was a solution. The "F8" solution doesn't seem to work and Dell did not provide a CD with the laptop other than the Drivers disc. It doesn't make sense to me that Dell would not allow its customers this option. Anyone have a solution? Thanks in advance.

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