SKJIVAT
1 Copper

SMART extended self test failed first then hardware failure

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Hi,

I recently ran a test on my laptop(N4050).It first showed me I had a SMART extended self test failure. Then I had a hardware failure message. I have attached one of the things.May I know what am I supposed to do? My warrant has expired. I appreciate any help. Thank you

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Moderator
Moderator

RE: SMART extended self test failed first then hardware failure

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Hi SKJIVAT,

Please private message us the system service tag so that I can check send you the disc as one time exception. To send a private message, click on my name and send private message.

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Moderator
Moderator

RE: SMART extended self test failed first then hardware failure

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Hi SKJIVAT,

Your hard drive may be failing. I would suggest you to backup data on the system. You can try following steps. Please follow the steps mentioned below and then try reinstalling the operating system.

Boot into your Windows 7 or 8 installDVD

Select repair your computer, it will fail and then select the command prompt after a few windows.

Type into command prompt (NO QUOTES)

"diskpart" (enter)
"list disk" (enter)

find your HDD (in my case disk 0)

"select disk 0" (enter)
"clean" (enter)
"exit" (enter)

Note: Please backup all data from the system to perform the above steps.

Please let me know if this helps.

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SKJIVAT
1 Copper

RE: SMART extended self test failed first then hardware failure

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Hi I am stuck at the boot page.It asks me to insert a bootable disc.However I dont have the windows 7 installdvd.What am I supposed to do?

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Moderator
Moderator

RE: SMART extended self test failed first then hardware failure

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Hi SKJIVAT,

Please private message us the system service tag so that I can check send you the disc as one time exception. To send a private message, click on my name and send private message.

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SKJIVAT
1 Copper

RE: SMART extended self test failed first then hardware failure

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Hi i have already sent you a private message.You have yet to reply.Thanks

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SKJIVAT
1 Copper

RE: SMART extended self test failed first then hardware failure

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Is there anything else? I am sorry but could we solve the problem asap cause I need to use my laptop for my studies

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