arceoh
1 Copper

Same situation

When I shut down or hibernate the power light stays on as well as what sounds like the fan keeps spinning. To completely shut down I always have to hold down the power button. It does successfully return from hibernation upon restart.

I updated my bios to A11 and still wouldn't shut down. Tried to re-flash it but wouldn't let me. Laptop won't shut down at all from safe mode.

Did anyone find a solution to this problem yet?

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3 Replies
Moderator
Moderator

Re: Same situation

Hi arceoh,

Welcome to the community.

Please let us know the model number of the system you have and the version of Windows installed on the same.

Thanks and Regards
Sandeep P
#iworkfordell

Thanks and Regards
Sandeep P
#iworkfordell

To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; UK Customers; India Customers. For Dell support videos click Here.

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arceoh
1 Copper

Re: Same situation

Hello Sandeep,

My model number is N5110 and am running Windows 7 Home Premium.

Thanks for responding.

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Moderator
Moderator

Re: Same situation

Hi arceoh,

Thanks for providing us this information.  Please check the link below where a similar issue has been discussed and resolved:

http://dell.to/Y7e6PE

If you have any further queries please feel free to contact us.

Thanks and Regards
Sandeep P
#iworkfordell

Thanks and Regards
Sandeep P
#iworkfordell

To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; UK Customers; India Customers. For Dell support videos click Here.

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