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MuhammadBakr
1 Nickel

Screen Problem

The laptop switches on but the screen remains dark. In some cases a faint image is visible on the screen.

I changed the Panel LCD but the same problem I changed the LCD cable  but the same problem I tested the screen on the different laptop worked very well I do not know what is the problem 

please let me and how to fixed it    

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9 Replies
Community Manager
Community Manager

RE: Screen Problem

Hi MuhammadBakr,

Thanks for posting.

It would appear that the video card in this older laptop is beginning to fail.  Please post the model number and operating system so the experts here can better answer your question.  Thanks.


Dell-Robert P
Social Media Support
#IWork4Dell
To help us troubleshoot, please send us the Dell service tag number via a private message
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MuhammadBakr
1 Nickel

RE: Screen Problem

My service Tag is [Service Tag Removed] and wind 10 and the VGA card number isGT525

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Community Manager
Community Manager

RE: Screen Problem

Do you get the same results using an external monitor?


Dell-Robert P
Social Media Support
#IWork4Dell
To help us troubleshoot, please send us the Dell service tag number via a private message
Would you like to be a Dell Community Rockstar?


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MuhammadBakr
1 Nickel

RE: Screen Problem

Didn’t work yet but I think that the same result

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9 Rhodium

RE: Screen Problem

A GT525 would mean a system of about four years old - it may or may not be worth the repair  you're going to need.  The system board needs to be replaced -- this will be a few hundred dollar repair.  You may be better off replacing the system.

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MuhammadBakr
1 Nickel

RE: Screen Problem

Oh how much is it

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9 Rhodium

RE: Screen Problem

Depends on the exact system model, CPU and GPU - what model Inspiron is it?  Inspiron N5110, 5531, 5371, etc.?

Ballpark would be $300-400 with labor for most systems.

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MuhammadBakr
1 Nickel

RE: Screen Problem

My model dell xps 15z l511z core i7

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9 Rhodium

RE: Screen Problem

With the i7 and discrete video, board is about $200.

www.parts-people.com/index.php

Add $100 or so for labor if you have a shop change it.

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