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March 12th, 2017 08:00

Screen brightness varying / flickering

Hello,

I have a Dell Inspiron 15, 5000 series. The laptop screen has been changing brightness randomly, Especially when on inserting a USB device.(turning from a white to slightly orange tone)

How can this be resolved?

4 Operator

 • 

6.4K Posts

March 12th, 2017 19:00

If there isn't any error code, I'd suggest you run the 'Guide Me' option in your Dell Product Support page. It will automatically detect driver updates for your system. Please follow instructions to run Guide Me option in Dell video below:

4 Operator

 • 

6.4K Posts

March 12th, 2017 19:00

Please list exactly Dell model number and version of windows. Ex: Dell Inspiron 3543, windows 10

If you don't know, type msinfo32 into the search box, you'll see exact Dell model number and version of windows. In the meantime, run the diagnostic tool to check hardware on system:

1. Power off system.

2. Power off system, quickly start tapping the F12 key continuously. In the boot menu, stroll down to diagnostic and then click on it. Report back any error code

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