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February 21st, 2013 18:00

Screen dont turn on when both Ram sticks arw in.

I have a Dell studio 1737. And my screen won't trun on when both Ram sticks are in, when I put one ob the bottom slot the computer boots up perfectly. When I take the bottom one out a place I. The top ram slot it doesnt boot up.

1.8K Posts

February 21st, 2013 22:00

Hi Jesus88,

I suggest you to interchange the RAM sticks and check if the system boots with only the Ram stick connected to the top slot. The motherboard has to be replaced if the system fails to boot as there could be an issue with the RAM slot.

Please let me know about your findings.

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