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weecoulter
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Screen goes Black/Flickers when pushed back. How do I return for a repair?

Hi, 

My screen is flickering and then eventually just goes completely black after a certain point when opening the lid of the laptop. It has to be at basically a 90 degree angle to the keyboard to function correct. Beyond that it begins the flickering.

I've seen comments saying this common and due to ribbon cables. However I only bought my laptop at the beginning of the year and do not wish to fix this myself as I assume it's covered by warranty.

How do I go about getting my laptop repaired? 

System Specs are as follows: 

System Model Inspiron 7559

OS Name Microsoft Windows 10 Home

Processor Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz, 2601 Mhz, 4 Core(s), 8 Logical Processor(s)

BIOS Mode UEFI

Ram - 8GB

Graphics Card - GeForce GTX 960m

Thanks,

Steven

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RE: Screen goes Black/Flickers when pushed back. How do I return for a repair?

Start with a call to Dell support - the technician will troubleshoot with you and then if a warranty repair is needed, will initiate the process.

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