Hi,
My screen is flickering and then eventually just goes completely black after a certain point when opening the lid of the laptop. It has to be at basically a 90 degree angle to the keyboard to function correct. Beyond that it begins the flickering.
I've seen comments saying this common and due to ribbon cables. However I only bought my laptop at the beginning of the year and do not wish to fix this myself as I assume it's covered by warranty.
How do I go about getting my laptop repaired?
System Specs are as follows:
System Model Inspiron 7559
OS Name Microsoft Windows 10 Home
Processor Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz, 2601 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Mode UEFI
Ram - 8GB
Graphics Card - GeForce GTX 960m
Thanks,
Steven
Start with a call to Dell support - the technician will troubleshoot with you and then if a warranty repair is needed, will initiate the process.