Not applicable

Sending my 7559 for a repair, how does the process goes exactly for backlight bleeding?

I'm sending my just-bought laptop 7559 to Dell for a repair. The issue was a keyboard that randomly double-typed letters and a back-light bleed that is very noticeable in dark rooms.

The rep helped by sending a box over for a replacement of the screen and keyboard. My question is how exactly does it work? Is it a full replacement of the monitor? Did anyone had experience with that type of service? Usually with FHD panels such as this they should be completely dark without bleeding beside the normal IPS glow, is that correct?

I'm really bummed out about the bleed and typing issue (student).

here's an image of the bleed

0 Kudos